We ship worldwide from Victoriaville, Quebec (Canada)

US & Canada orders

3 to 7
Business days processing and

  • 3-7  Business days shipping, overall time 6-14 business days (Canada)
  • 5-9  Business days shipping, overall time 8-16 business days (United States)

International orders

3-7 Business days processing and

  • 7-14 Business days shipping, overall time 10-21 business days (Europe)
  • 7-21 Business days shipping, overall time 10-30 business days (Australia & International)

 Weekends and holidays not included

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To qualify for a return, your item must be in the same condition as when you received it, unworn or not, with tags and in its original packaging. You will also need your receipt or proof of purchase.

To initiate a return, please contact us at walyaccess@gmail.com. Please note that returns should be sent to the following address: 14 Des Bouleaux, Victoriaville, Qc, G6P 2G5.

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without a return request will not be accepted.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please note that we don't accept returns on clearance items.

Email: walyaccess@gmail.com

Phone: +1 819 758 3110

- Visit our Delivery policies
- Check if your delivery address has been correctly provided and contact us: walyaccess@gmail.com

We do not accept cancellations, but please contact us if you have any problems with your order. walyaccess@gmail.com

We can customize certain items if necessary. Please contact us before placing your order at walyaccess@gmail.com.

Unfortunately not, all transactions are made online thorough our website.

Please contact us at walyaccess@gmail.com before placing your order, we'll do our best to meet your needs.

- Hand wash
- Hang to dry
- Iron at low temperature
- Do not bleach

- Hand wash
- Hang to dry or hang to dry
- Iron at low temperature
- Do not bleach

All our earrings have stainless steel hooks and spikes. So yes, they are hypoallergenic.